Most of you have probably heard the Federal Communications Commission (FCC) has made a decision to stop supporting cellular service that uses 2G technology. The FCC is requiring upgrades to all cellular towers by January 1, 2017.
Why is this important? What do I need to do? How can WH Security help? I will take each of these questions and hopefully give you answers that inform you to make wise decisions.
Why is this important? This is extremely important for those who have 2G technology currently because cell towers are currently being upgraded to new cellular technologies daily. By January 1, 2017, 2G will no longer be supported. As a security company, we want to be proactive and make sure the cellular device in your home sends the signals to the central station in a timely and accurate manner. We have seen 2G technology work one day and the next day signals are sent intermittently or not sent at all. Reliable service is always our goal.
What do I need to do? WH Security representatives are ready to work with you on viable solutions to ensure proper communication. We have a variety of options for customers to consider and most of them come with little out-of-pocket expense to you. Our job at WH Security it to keep you informed and stay ahead of the 2G sunset. As a company, we have been communicating with you all for well over a year and a half. We would love to hear from you so please contact us when you have questions or concerns.
Please understand WH Security is here to help during this transition and we look forward to earning your business for years to come! You can contact us via the WH Security website, or by calling (763) 477-3664.